KwikChex has been advised by the Regional Organised Crime Unit (ROCU) of Avon & Somerset police that attempts to defraud are being made connected to the ongoing investigation into Mark Rowe and Monster Travel. They have released the following bulletin: We have recently been receiving higher call volumes from victims reporting another influx of cold calls, […]
Following the recent Hilton Grand Vacations announcement of their agreement to acquire Diamond Resorts International (see here), Diamond Resorts members have made us aware of attempts by rogue businesses to scare and pressure them into paying substantial fees for various exit and claims services. They previously used similar deceitful tactics when Diamond was acquired by […]
Complex issues have arisen related to administration and insolvency of a small number of timeshare businesses. These have in the main affected only sales and marketing operations, but not the operations of the resorts themselves and owners will still (subject to Covid-19 restrictions) be able to enjoy the use of their timeshares. This has been […]
Neil Mendoza and Michael Girvin, who were convicted in December 2014 of offences relating to misleading consumers, have been ordered to pay £30,000 and £100 respectively. Mendoza and Girvin used typical scare tactics, falsehoods and pressure to persuade timeshare owners to pay monies for assistance that was not actually being provided. See details of the […]
The timeshare trade body, RDO (Resort Development Organisation) and the timeshare owners association, TATOC (The Association of Timeshare Owners Committees) have been working closely over the last two years to find solutions for owners who have an urgent need to dispose of their timeshare. Contrary to some of the media coverage, there are ways for […]
When we examine the details of requests for assistance we receive from consumers, we often see very familiar signs and patterns that should act as warnings. Overall Transparency Test Is the business transparent – do they disclose details of ownership and the details of the legal entity? Many of those we subsequently investigate when we […]
