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‘Timeshare consumer case resolved’

HomeTimeshare consumer case resolved

Another Visions of the World customer has been granted a full refund of monies by Tesco Bank following guidance from the Timeshare Task Force. Quote from the consumer – “So, my case is now closed and one less thing for you to deal with. Many thanks for your hard work & support.” Note – there […]

Mrs S paid VOTW £299 to advertise the sale of her timeshare. VOTW promised to be proactive and provide continual assistance and provided assurances that Mrs S would receive money back on the sale of her timeshare. In fact it was extremely difficult for Mrs S to contact VOTW who failed to return calls or […]

Mr and Mrs C owned a timeshare with Heritage Resorts which they could no longer make use of because Mrs C had been diagnosed with a serious illness and could not travel. They were approached by ‘Dreams Breaks Los Cristianos / Escape Away Holidays’ who said they could help relinquish their timeshare. They paid £150 […]

A timeshare owner aged 78, who was also suffering from medical ailments that restricted his ability to travel contacted us to say that he had been cold called by ‘Solutions for Timeshare’. After making an appointment with them, he then saw details of the ASA ruling upholding a complaint made against them by KwikChex as […]

Mr B received a phone call he believed was from his timeshare company,but was actually an unconnected company and he purchased additional holiday weeks. When Mr B received the paperwork stating the holiday weeks had been arranged through another company and not his own timeshare company as he thought, he contacted Timeshare Task Force for […]

Whilst on holiday, Mrs G purchased a software product called Realistix Solutions which claimed to be able to provide extensive savings on holidays unavailable elsewhere for £4,907. When she returned home she found the product did not work and the company that sold it would not return any of her calls or e-mails. Mrs G […]

Mrs G contacted Timeshare Task Force after she had been cold called by a company offering to relinquish her timeshare for a fee of approximately £3,000. Timeshare Task Force advised not to deal with this company on the grounds that their contracts and methods contravene Unfair Commercial Practices laws – and that the owners of […]

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