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KwikChex has been advised by the Regional Organised Crime Unit (ROCU) of Avon & Somerset police that attempts to defraud are being made connected to the ongoing investigation into Mark Rowe and Monster Travel. They have released the following bulletin: We have recently been receiving higher call volumes from victims reporting another influx of cold calls, […]

Following the recent Hilton Grand Vacations announcement of their agreement to acquire Diamond Resorts International (see here), Diamond Resorts members have made us aware of attempts by rogue businesses to scare and pressure them into paying substantial fees for various exit and claims services. They previously used similar deceitful tactics when Diamond was acquired by […]

Financial Mail on Sunday journalist, Tony Hetherington, has written of his recent investigation into JSD Group Limited, a claims firm which has been cold calling timeshare owners offering to assist with compensation claims for mis-sold timeshare, even when consumers have successfully exited their timeshare decades before. It seems that timeshare claims aren’t the only cases […]

Recommendations for timeshare owners regarding cold-calling and online video sales (‘Zoom meetings’) Timeshare owners have been contacting KwikChex regarding approaches made to them via cold-calling and online video meetings by businesses seeking to sell timeshare exit and compensation services. In many cases, they have been persuaded to sign contracts and often pay significant fees immediately. […]

Reports are reaching KwikChex of cold calls and unsolicited emails being sent to CLC members that are seeking to scare them into paying fees / entering into contracts with unregulated claims companies. One such email has been sent from timeshare-compensation.com. Information regarding this business has been published on the Timeshare Business Check website – see […]

It has come to our attention that a business using the phone number +34 922 714 743 has been cold calling consumers, spreading misinformation about companies and offering timeshare reclaim services. They are using a number of different names to disguise their identity, some of which are unconnected businesses. The phone number can be traced […]

Consumers have advised that they are increasingly being cold called by people that initially identify themselves as KwikChex or a purported ‘official authority’. They have claimed to be from (for example), The Timeshare Council’ or consumer protection organisations or law firms or court representatives, citing supposed cases that have already taken place which entitle the consumers called to […]

KwikChex has received reports of a new cold-caller phoning from UK number 01792825993 and calling itself the ‘Consumer Council’. This is the latest version of fake consumer organisation cold calls. In addition to obvious data breaches, they are also giving false information to consumers. KwikChex is currently operating an initiative via the Timeshare Task Force, an […]

Whilst the initiatives being worked on between KwikChex and EUROC are still in their early stages, there are already timeshare owners making use of the free assistance. Both EUROC and KwikChex have been contacted by owners that have had access to the online advice and the appropriate assistance is being provided – and valuable information […]

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